Webhook Retries

If there is a non-200 response, or the request times-out within 30 seconds, Canopy Connect will retry sending the webhook up to 10 times. The rate at which the retries will occur can be determined using the following exponential backoff algorithm:

{interval} + {current_retry_attempt} ^ 4

Where the interval is 60 seconds. Applying the formula above, the 10 retries will occur on the following schedule:

AttemptNext Retry (seconds)Total Elapsed (seconds)
16161
276137
3141278
4361594
56851,279
61,3562,635
72,4615,096
84,1569,252
96,62115,873
1010,06025,933