Sandbox credentials can only be submitted on sandbox widgets/links. You can check your widget/link type by heading over to https://app.usecanopy.com/dashboard/customize and checking if the top right corner looks like the image below:

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Don't have a sandbox widget/link?

Head over to https://app.usecanopy.com/dashboard/customize, create a new widget by clicking "Get another link". Then send an email to [email protected] with the subject "Covert widget to sandbox" and include your newly created widget's url in the body.

Once you have found a sandbox widget/link you can submit the credentials below to test various cases:

Username

Password

Description

user_good

pass_good

SFA

user_mfa

pass_good

MFA (With options), submit 000000 as the MFA code to hit the bad MFA code flow

user_optionless_mfa

pass_good

MFA (Without options), submit 000000 as the MFA code to hit the bad MFA code flow

user_locked

pass_good

Will result in NOT_AUTHENTICATED with a login_error_message set as an example locked error message

user_unactivated

pass_good

Will result in NOT_AUTHENTICATED with a login_error_message set as an example unactivated error message

user_good_expensive

pass_good

SFA and has dwelling coverage premiums that are 2.45x more than user_good

user_good_underinsured

pass_good

SFA & has a higher home Coverage A limit

ALL OTHER USERNAMES

ALL OTHER PASSWORDS

Will result in bad credentials