Sandbox credentials can only be submitted on sandbox widgets/links. You can check your widget/link type by heading over to https://app.usecanopy.com/dashboard/customize and checking if the top right corner looks like the image below:

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Don't have a sandbox widget/link?

Head over to https://app.usecanopy.com/dashboard/customize, create a new widget by clicking "Get another link". Then send an email to [email protected] with the subject "Covert widget to sandbox" and include your newly created widget's url in the body.

Once you have found a sandbox widget/link you can submit the credentials below to test various cases:

UsernamePasswordDescription
user_goodpass_goodSFA with auto and home policies
user_mfapass_goodMFA (With options), submit 000000 as the MFA code to hit the bad MFA code flow, all other codes are considered good
user_optionless_mfapass_goodMFA (Without options), submit 000000 as the MFA code to hit the bad MFA code flow, all other codes are considered good
user_good_commercialpass_goodSFA with commercial policies
user_good_floodpass_goodSFA with flood and home policies
user_lockedpass_goodWill result in NOT_AUTHENTICATED with a login_error_message set as an example locked error message
user_unactivatedpass_goodWill result in NOT_AUTHENTICATED with a login_error_message set as an example unactivated error message
user_good_expensivepass_goodSFA and has dwelling coverage premiums that are 2.45x more than user_good
user_good_underinsuredpass_goodSFA & has a higher home Coverage A limit
ALL OTHER USERNAMESALL OTHER PASSWORDSWill result in bad credentials